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"News and other relevant information
about whats going on at Osca."


Please note - Osca Copyright extends to all the information on this page.

Whats new? :


03/07/2006 - "Where in Melbourne" puzzle 19 posted.

Another chance to win $50.00 ironing voucher from Osca. Good luck everyone.

26/06/2006 - Advertising.

We are currently distributing advertising around areas of Melbourne. A special pickup and delivery offer for new customers is available for a limited time.

07/06/2006 - Eve and Osca have gone "Walkabout"!!!

"Walkabout" - defined as an Australian term meaning "a journey undertaken without notice or warning, of no fixed duration, with no particular destination in mind and usually undertaken for reasons of spiritual well being.

This is not to say that they have left for good, just having a bit of a break after 20 years of developing and running Osca Services.

Appropriately, this coincides with son Luke taking over the running of the business. A capable team has been built up that is able to confidently handle all your needs and wishes.

This journey would not be possible was it not for your loyal custom, encouragement and support, so appropriately they would like you to join them on their journey. Just visit the "Walkabout-Talkabout" blog.

The Osca team and I are here to look after you while they're away.

-Luke

29/05/2006 - New ironer has joined the Osca team.

Another skilled and dedicated member has joined the Osca team. We'll be distributing advertising again soon as a result.

10/04/2006 - "Where in Melbourne" puzzle 18 posted.

Another chance to win $50.00 ironing voucher from Osca. Good luck everyone.

13/03/2006 - "Where in Melbourne" puzzle 17 posted.

Another chance to win $50.00 ironing voucher from Osca. Good luck everyone.

07/03/2006 - "Where in Melbourne" puzzle changes.

7th Mar 2006 - please note

Last three puzzles have been solved extremely quickly after being posted.

I have recieved a number of emails suggesting the puzzle is too easy to solve and consequently a lot of our regular players are missing out on the opportunity. In view of popular demand, I will try to make the puzzles a little harder to solve.

Your feedback is always appreciated.

Good luck with puzzle 17 - coming on the 13th of March.
06/03/2006 - "Where in Melbourne" puzzle 16 solved.

We've had another "Where in Melbourne" puzzle solved.

Congratulations M.D.

M.D.'s solution "I think the solution to the puzzle 16 is the facade of the Queen Victoria Market." correctly identified the object and location.

The next puzzle will be posted 13th March.

06/03/2006 - "Where in Melbourne" puzzle 16 posted.

Another chance to win $50.00 ironing voucher from Osca. Good luck everyone.

27/02/2006 - "Where in Melbourne" puzzle 15 solved.

We've had another "Where in Melbourne" puzzle solved.

Congratulations M.D.

M.D.'s solution "I think the answer to puzzle 15 is part of the Pilgrims Path at St. Patricks Cathedral, East Melbourne." correctly identified the object and location.

The next puzzle will be posted 6th March.

13/02/2006 - "Where in Melbourne" puzzle 15 posted.

Another chance to win $50.00 ironing voucher from Osca. Good luck everyone.

10/02/2006 - "Where in Melbourne" puzzle 14 solved.

We've had another "Where in Melbourne" puzzle solved.

Congratulations Helena L. Helena's solution "It is the Conservatory in the Fitzroy gardens." correctly identified the object and location.

The next puzzle will be posted soon.

06/02/2006 - Ironing in the News.

SuburbanChicagoNews.com

The Will County Sheriff's Department has laundered as much as $200,000, using young men and women to take creases out of the cash.

The extensive operation entailed the launderers — members of the department's Explorer Scouts program — ironing bunches of bills this week so the confiscated currency could be put through a counting machine.

06/02/2006 - Weekly Update.

Uploaded new Where in Melbourne Puzzle for week 14.

Osca is distributing advertising again in Toorak area of Melbourne.

30/01/2006 - Weekly Update.

Uploaded new Resources and Employment pages. Resources now replaces the old "Links" page, and has content about how Osca irons, general ironing tips, what an Osca ironer needs to know, and other ironing related information. The resources page will keep growing, so check back soon!

Luke.
11/01/2006 - Update.

Greetings to all. Its good to be back and at it. Updated "Where in Melbourne" previous puzzle pages to come up in pop-ups for ease of navigation. Minor updates and fixes to layout on "Where in Melbourne" page. Working on info popups that should be making an appearance soon.

All the best for the new year!

Luke.
03/11/2005 - Apologies.

Although probably the easiest of duties left to me by our webpage programmer (Luke) while overseas, I have not been able to keep up with a regular 'Osca News' update. We have been rather busy and being short by one very capable young man, keeping up with all of his usual duties and managing the rest keeps us on our toes with little time to spare.

Sorry,

Osca.
11/07/2005 - New Ironer has joined the workshop team.

11/07/2005 - New Signwriting on the delivery vans.

The 'Where in Melbourne' puzzle is proving to be quite successful in attracting more people to our website.

I think all the bugs are ironed out so all should go well when later this week the new signwriting is ready for the back windows of our delivery vans, promoting the puzzle.

It'll be interesting to see what the response will be.

11/07/2005 - "Where in Melbourne" puzzle page update.

You can now use the 'Screensaver CD' link to preview some of the images contained on the CD.

... or check it our right now..

Preview the Sample Images here.
11/07/2005 - Osca 'Wish List' update.

Introducing the 'little helpers'.

The Osca 'Wish List' has been updated. I am testing some rollover coding that I've borrowed from our front page so that we can have helpers that can assist your travels around our site.

It's something I've wanted to do for a while, having drawn the little helpers some 10 years ago :).

Only at the 'Starch' selection, they may popup here and there soon.

This link will take you to the Wish List page.
05/07/2005 - New Service trial.

Recently a customer requested a booking for a specific time (ie. 6:15pm). Usually, we can have our delivery van at the customer's door within a half an hour of the booked time.

The concern obviously is that when a customer puts their ironing out for collection, it is a good idea that our driver arrives within a short time of when they are expected, so that the ironing does not remain unattended for an extended time.

However, Melbourne traffic can be erratic. Right now, during school holidays for instance, a delivery run can take an hour less then usual. When there is a problem on the Monash freeway and surrounding roads suddenly teem with cars looking for a way around the run can take up to an hour more than usual.

We have an in-house system where the delivery drivers periodicaly sends an SMS to our office during the run. That way, should something go amiss or a customer needs to know how far the driver is, we can quickly assertain where everyone is and alter the run if need be.

In the same way, we thought it would be convenient if our driver sent an SMS message ahead to a customer let's say 10 minutes before they get there.

Over the next few weeks, we'll be trialing this method to work out whether it actually would be a convenient addition to our service and improve the way we can pickup and deliver the ironing in a more convenient way.

If you'd like to participate, just let us know and we'll add your number to the driver's list.
05/07/2005 - Update.

The FAQ has been updated.
30/06/2005 - blog.

It's school holiday time in Melbourne. The weather has been kind and dumped some snow on the Victorian ski slopes so a good portion of Melbourne's population (including some of our clients) have migrated to the highlands.

Consequently things are a little quieter in our ironing workshop, which is just as well as it is June, end of year financially and there is a lot of office work to contend with.

Melbourne's traffic seems to be down by a good third too. A good thing considering we've had a week of morning (pea soup) mist and a haze that hangs about all day so fewer cars on the road also means less emissions and cleaner air.

30/06/2005 - "Where in Melbourne" puzzle 04 posted.

Another chance to win $50.00 of ironing from Osca. Good luck everyone.

27/06/2005 - "Where in Melbourne" puzzle 03 solved.

We've had another "Where in Melbourne" puzzle solved.

Congratulations Lisa H. Lisa's solution "The object is from the laughing face entrance to the Luna Park in St Kilda." correctly identified the object and location.

The next puzzle will be posted soon.

23/06/2005 - Update

A new link to the WishList from 'About Osca'.

A new link to Ironer award rates - Wagenet and a broader explanation of the service choices added to the WishList.

Osca has been filling in on Nadia's run and got a chance to catch up with a lot of customers over the last two weeks.

Enna's (one of our ironers) finger has healed and she's back on board.

The new Dry Cleaner (Penguin - Bulleen) is fitting in with our demands very well and we've already had feedback from customers to say so. Seems like it was a good decission :)

Dispatch and van loading procedures have been updated to make sure our drivers make ample use of the van hanging racks, so that customer's garments don't get squashed during transport.

Luke's adventure continues. He's still at Mcleodganj, 12 km from Dharmasala and has sent over some sample customer gifts. Not a bad idea to say 'thank you' to our customers every now and then, so keep an eye on your baskets over the next month or so.

Also the new dry cleaning bags have been ordered and are being shipped from India and should be here before the end of the year.

20/06/2005 - Ironing in the News.

icWales.

A High street chain is to "masculinise" its approach to selling irons in response to growing demand from male customers.

18/06/2005 - Ironing in the News.

Gaborone South Africa.

A dinner party at the home of the South African deputy high commissioner to Botswana was ruined when guests were seriously assaulted with an iron during a robbery in Gaborone on Thursday.

High Commissioner Eunice Komane said her deputy, Ben Joubert, had invited three couples to his home for dinner.
Komane said the first couple had already arrived when five robbers came in behind the second couple. Three of the robbers were armed and the five set about assaulting and robbing the guests.

"They were very badly assaulted and burnt with an iron, everything they could lay their hands on was stolen, including jewellery and watches" Komane said.

Joubert and his injured guests were treated but were not admitted to hospital.

Komane said a "very large wave of crime" had recently hit the city of Gaborone, with the trend of undressing victims and "ironing them" on the increase.

- what next ? I don't think it is a service we are about to offer any time soon. O.

15/06/2005 - Update

The new "Where in Melbourne" puzzle has been posted on Monday 13th and as yet remains unsolved.

One of our ironers has injured their hand and has been out of comission for a week. Thankfuly, the injury was not too severe and our ironing team is back to full strength. As ususal, we have found a way of making sure all the ironing got ironed and delivered on time. No customers were disadvantaged and all deliveries, ironed to perfection have gone out on time.

Luke's adventure continues. He's now at Mcleodganj, 12 km from Dharmasala where he got to see the Karmapa Lama.
07/06/2005 - Where in Melbourne Puzzle

Wow, the fastest solution in the history of the "Where in Melbourne" puzzle :).

A very keen eyed H.M. sent us the solution "It is a gargoyle on the fascade of the Forum Theatre, corner of Flinders and Russell Street." less than 24 hours after the puzzle was posted. Well done.

The next puzzle will be posted Monday 13th June.

An old saying, "It's the early bird that gets the worm" comes to mind.

The advice is, next time you're on the road, look around, you never know what the next puzzle will be of and above all, if you know the solution or think you know, don't leave it too late to e-mail us your solution.


06/06/2005 - Weekly update.

We've had a winner of the first "Where in Melbourne" puzzle.

Congratulations H.L. your solution "It is MFB HQ & Museum located at the corner of Albert and Gisborne Streets" was correct. H.L. has won the $50.00 Osca ironing voucher.

A new "Where in Melbourne" puzzle will be posted Monday 6.6.2005.

The 'Lucky Tokens' were drawn on 31.05.2005 and this month, lucky customers from Malvern, Balwyn and Camberwell have won. 1st prize, 10 shirts ironed with our compliments, the second and third prize, 5 shirts ironed with our compliments.

The response to our recent mail drop has been positive, which is excellen news as we've not advertised for a while and weren't quite sure of the response we would get.
Luke's adventure continues, curently on the way to Dharamsala, the exile home of the Dalai Lama.
30/05/2005 - Weekly update.

Winter has truly made its presence felt in Melbourne this week. The temperature has been struggling to get past 15C on most days.
During winter, the baskets of ironing reduce in size somewhat so we are distributing some pamphlets over the next few weeks, to keep everyone in the Osca ironing worlshop busy and motivated. Currently, we have an excellent crew of ironers so we want to make sure they are still with us when summer and huge baskets make their way through our workshop and we really need them on deck.

A new hint has been added to the 'Where in Melbourne' puzzle so the $50.00 Osca ironing voucher is still available to be won. Don't be shy, have a guess, you can get a lot of shirts ironed with a $50.00 Osca ironing voucher :)

We are not going to have the Osca logo printed on the protective delivery bags this year. The logo might advertise us, but in our oppinion, it doesn't make the bag do a better job and therefore is an entirely un-necessary expense. The savings will give us a chance to absorb some of the rising cost of fuel and we'll be able to keep any price increases to a minimum.

The new Osca accounts system has been in place for almost six months and all indications are that it was just the medicine we needed. In fact, preliminary results indicate we may be able to increase the discounts for 'ALL' forward deposit customers by the end of this year.
Stay posted.

Luke is still at Manali (India). The fact that he is on a holiday (first in a few years), is finally sinking in and he sounds more relaxed when we speak with him. We, on the other hand are realising just how much he's been contributing to the smooth operation of our business :)
21/05/2005 - Weekly update.

The printers have been running hot this week as we are preparing to do a mail drop in one of our favourite suburbs. Here is a free plug for 'Epson'. 7,500 pamphlets in 3 days, without a glitch.

Customer Notices regarding recent Osca Web Page updates and the New online Osca Ironing voucher competition will be going out over next week.

In response to customer concerns, we are finalising arrangements with our new dry cleaner, 'Penguin Dry Cleaners' in Bulleen to take over the dry cleaning for Osca customers. With an equal desire to give customers the best possible quality and service, we are confident 'Penguin Dry Cleaners' will complement our aim to provide the best Ironing Service in Melbourne.

Luke has made it to Manali, north of Shimla after a 10 hour bus ride. Plans to stay for a few days soaking in the views of the Mighty Himalayas. Named after the sage Manu, Manali is located and at an altitude of 2,500m about 300km north of Delhi.
16/05/2005 - Luke is off on his well earned holiday.

If you've been with us for a while, you'd know that Luke, our son has been working with us since he left school. He's completed his 'apprenticeship' and flew out of Melbourne on Sunday for a well earned holiday. Bon Voyage Luke.

13/05/2005 - Weekly update.

Happy Friday the 13th! "Where in Melbourne" Osca ironing voucher competition is almost done, and about to be uploaded and online.
Testemonials page taken offline for updating. Resources page (ironing information, shirt care, tricks of the trade) is in progress.

NEW - "Where in Melbourne" competition. Your chance to WIN a $50 Osca ironing voucher. Click here to play.
12/05/2005 - Advertising

We are currently distributing advertising in South Yarra and Toorak areas of Melbourne. A special pickup and delivery offer for new customers is available for a limited time.
06/05/2005 - Weekly update

Updated the FAQ, which is now starting to fill out. Work is progressing on "Where in Melbourne" - coming soon!
19/04/2005 - Update

Uploaded and updated FAQ, added NEWS page, updated LINKS page. Replaced SSI copyright layer with static code on each page.
18/04/2005 - Advertising

We are currently distributing advertising in North Balwyn and Balwyn areas of Melbourne. A special starting offer for new customers is available for a limited time.



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